Post-Sales

Remote Support

In urgent and complicated cases we also have the possibility to help you through remote access - just download the Infinigate Remote-Support tool from TeamViewer and run the application on your client.

Infinigate Remote Support

The employees of our Post-Sales departement have all required manufacturer certifications for a successful assistance to optimally support you with your requests. We are also pleased to take over escalations to the respective manufacturer partner. To make sure that requests can be handled quickly and efficiently, we ask you to email your request or to fill out the support-form below. To guarantee a quick and efficient handling of the support cases, we kindly ask you to send us in your email the concerning product, the serial number, the firmware version as well as a detailed error description and the actions already initiated to solve the problem.

Email to the support

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