Data Privacy Statement

We know that the careful handling of your personal data is very important to you. We, Infinigate (Schweiz) AG, take the protection of your personal data very seriously and adhere to the applicable national and European data protection regulations when collecting, processing and using personal data via the website www.infinigate.ch.

Contact information of the responsible

If you have any questions about this Privacy Statement or any requests relating to your personal information, please contact us at:

Infinigate (Schweiz) AG

Managing Director: André Koitzsch

Grundstrasse 14

6343 Rotkreuz

T: +41 41 799 01 01

M: info@remove-this.infinigate.ch

Purposes for which your personal data are processed and legal basis for their processing
Personal data are individual details about personal or professional circumstances of a specific or identifiable natural person, such as your name, your address, your telephone number, your date of birth, your payment data and your IP address. Below we provide information about the processing and legal base of your personal data when using this website:

  • Processing of personal data for purposes of registration and registration as well as processing and execution of orders in the webshop:
    In order to use our webshop, you must register and log in, for this we process your personal data. These are your name and surname, company name, customer number, business position, address and e-mail address.
    For the processing and execution of your orders in the webshop, we process your personal data. These are your name and surname, company name, customer number, business position, address and e-mail address.

  • Processing of personal data for purposes of registration, participation and execution of trainings, events or webcasts:
    In order to participate in our trainings, events or webcasts and to be able to perform them, you must register for them. Therefore we process your personal data. These are your name and surname, business position, address, phone number and e-mail address.

  • Processing of personal data for the purpose of sending information:
    In the follow-up of training courses, events, webcasts or events on site, we process your personal data for purposes of one-time sending of information by post or e-mail. These are name and surname, company name, address and e-mail address.

  • Processing of personal data with newsletters can be found in a separate section:
    Data protection information regarding newsletters

  • Processing of personal data for marketing or advertising purposes:
    By registering to our blog, we receive your e-mail address. This personal data is used to send you subsequent blog posts when they are released.

  • Processing of personal data for the purposes of your application for employment:
    For the purpose of receiving and processing your application, we process your personal data depending on the scope of your personal data submitted. Legal basis of the processing of your personal data: decision or justification of an employment relationship. You are welcome to submit your application documents in an access-protected file. Please contact us and let us know the information we need to view your application.

  • Processing of personal data for the purpose on loan to a customer:
    We process your personal data in order to process and execute your loan orders. These are your customer number, name, company name, address and e-mail address.

  • Processing of personal data for the purpose of investigation and prosecution of disruptions or abuses of our online services:
    We investigate and track disruptions or abuse of our online offers or telecommunications services and equipment, for which we process your personal usage data. These are your IP address as well as the times of your visits to our website.
    The provision of your personal data in the context of the use of our website is not required by law and only required for a conclusion of the contract, if this was named above for the respective purposes of the processing of personal data.

Categories of recipients of personal data
Your personal data, processed on our website, will only be forwarded to other recipients if this is necessary for the respective purposes of the processing of this personal data, or if we have entrusted further recipients with the performance of individual tasks or services. The categories of personal data recipients processed through our website are:

  • Internal bodies involved in the execution of the respective business processes (e.g. purchasing, accounting, IT)
  • Vendors involved in the execution of the respective business processes (e.g. purchasing, accounting, accounting, IT)
  • Service provider for hosting, maintenance and administration of our website or our databases, currently: Infinigate Holding GmbH, Richard-Reitzner-Allee 8, 85540 Haar / Munich.
  • Affiliated companies of our group of companies
  • External service providers for direct independent support of the respective business processes (e.g. courier or delivery service provider, tax consultant, auditor)

Duration of storage of personal data
Your personal data will only be stored for as long as necessary to fulfil a contract with you.  In certain circumstances, personal data will be stored indefinitely as we used this information to retain a history of communication with you from a business perspective. There are also legal, statutory or contractual retention periods for some information, for example personal data with tax relevance usually kept for a period of 10 years, other personal data in accordance with commercial law usually over a period of 6 years.

Secure transmission of personal data through SSL encryption
Personal data that you transmit via our website and the Internet are transmitted in encrypted form, using Secure Socket Layers (SSL) encryption technology. SSL technology encrypts and protects your personal information when transmitting through our website and the Internet. Furthermore, our website may contain links to other websites. If you use such links, you will be redirected to another website automatically for which we take no responsibility for the privacy policy. For your own safety, you should read the privacy policy of these websites carefully.

Use of cookies
Cookies are small files that allow you to store specific, related information on your PC or other device while you use our website. We do not store personal data in cookies. You can disable the use of cookies through your internet browser, restrict them to certain websites or set your internet browser to notify you when a cookie is sent. Please note that if you decide to disable cookies, you can still browse the site but many key features may not be available. When using our website, cookies may also be stored by third parties on your PC or other devices. You can disable the use of third party cookies through your internet browser.

Website Analysis
Google Analytics
We use Google Analytics to analyse and regularly improve the use of our website. We can improve our offer and make it more interesting for you as a user. Google Analytics is a web analysis service of Google Inc. "("Google"), which uses cookies to analyse your use of the website.

The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, by activating IP anonymisation on this website, Google will previously reduce your IP address within Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the Internet use.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

Third-party information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of Use: http://www.google.com/analytics/terms/de.html, Privacy Policy: http://www.google.com/intl/de/analytics/learn/privacy.html, and Privacy Policy: http://www.google.de/intl/de/policies/privacy.

Matomo (formerly Piwik)
Our website uses the analysis service Matomo. Matomo uses cookies, which are text files that are stored on your computer and allow us to analyse the use of the website by you. For this purpose, the usage information generated by the cookie is transmitted to our servers and stored for purposes of usage analysis and website optimization. Your IP address will be anonymized, so that you remain anonymous to us as a user. The information generated by the cookie about your use of this website is stored on our servers and not disclosed to third parties, except for this is our service provider for hosting, maintenance and administration of our website, Infinigate Holding GmbH, Richard-Reitzner-Allee 8, 85540 Haar / Munich. The shortened IP address transmitted by Matomo from your browser will not be merged with other Matomo data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.

Information to the privacy policy of Matomo can be found at https://matomo.org/privacy-policy/.

Data protection information regarding newsletters

We are delighted that you are interested in our company and our newsletter. We take the protection and security of your personal data seriously and want you to know which personal data are processed when you use our newsletter offering.

The purposes for which your personal data are processed and the legal basis for such processing
The term “Personal data” refers to all information relating to an identified or identifiable natural person. In the following cases, we process your personal data within the scope of the newsletter offering for the purposes indicated below and based on the indicated legal framework:

  • Processing of personal data to ensure receipt of our newsletter:
    Our newsletters are solely intended for customers and potential customers. To subscribe you must prove that you belong to the target group. We do not accept private email addresses for our newsletter subscriptions.
    To receive our newsletter (advertising information by email) you must register for it; we process your personal data for this purpose. The information processed includes your name and email address as well as your company affiliation and position. 
  • Processing of personal data to optimise the newsletter (tracking):
    To send you a newsletter that is tailored to you, a personal user profile is created based on your data. By doing so, we can better adjust our websites and newsletters on products, services and market trends to your needs. Your personal user behaviour on websites and in dealing with all emails of Infinigate (Switzerland) AG is recorded through the use of cookies and tracking technology. To do so, we process the following personal data: IP address, email address, click rate and mapping of which links are clicked.
    You can revoke your consent, both to receive the newsletter as well as to create a personal user profile, at any time. Moreover, you have the option of revoking consent to tracking by using the link to unsubscribe from tracking provided in every newsletter.

Categories of recipients of personal data
Your personal data that is collected through our newsletter is then transferred to other recipients or access to such data is granted to other recipients only if in each case it is necessary for the purpose of processing this personal data or if we have entrusted other recipients with the fulfilment of specific tasks or services and, because of this, access to such personal data is needed or cannot be excluded. The categories of recipients of personal data processed through our newsletter are:

  • Internal departments (e.g. Marketing)
  • External departments: marketing automation platform


Data transfer to recipients in a foreign country or to an international organisation
Your personal data that is processed through our newsletter is not transferred to recipients in a foreign country or to international organisations.

Duration of storage of personal data 

  • Your personal data that is processed based on use of the newsletter is only stored as long as the knowledge of this data is required for fulfilment of the purposes of the processing concerned. As a rule, this is the case for the time in which you are registered for our newsletter. Notwithstanding the aforementioned personal user data processed through our website is saved for a maximum period of 48 hours and then deleted. Beyond this, your personal data that is processed through our website is saved, provided legal, statutory or contractual retention periods require it. For example, personal data with tax relevance are generally saved for a period of 10 years, while other personal data are generally saved in accordance with commercial regulations for a period of 6 years.
  • Most of the cookies we use are what are referred to as “session cookies”. They are automatically deleted when you close the web page. Other cookies remain on your end device until you delete them or for up to 24 months. These cookies allow us to recognise your browser on your next visit to the website.


Secure transmission of personal data through SSL encryption
Personal data that you transmit via our website and the Internet are transmitted in encrypted form, using Secure Socket Layers (SSL) encryption technology. SSL technology encrypts and protects your personal information when transmitting through our website and the Internet. Furthermore, our website may contain links to other websites. If you use such links, you will be redirected to another website automatically for which we take no responsibility for the privacy policy. For your own safety, you should read the privacy policy of these websites carefully.

Application and use of cookies
Cookies are small files which are stored on your computer or other end devices and are designed to save information specific to you while you use our website. In your Internet browser you can deactivate the use of cookies, restrict the use to certain websites or configure your browser settings so that you are notified when a cookie is sent. Please note that you may no longer be able to fully use all of the functionalities of our website if you deactivate the use of cookies in your Internet browser. When using our website, cookies from third-party providers could potentially also be saved to your computer or other end devices. Likewise, you can also deactivate the use of cookies by third-party providers in your Internet browser.

Further questions
Should any further questions be left unanswered regarding this privacy statement in relation to any of your personal information being processed through our website, you may immediately submit your questions to the "Name and Contact Information of the Data Controller" in this privacy statement addressed contact data.


Last Update: October 2019